Some Complaints I’ve heard about Monumental
First of all, I don’t put much stock in what you read on many review sites, since these are filled with disgruntled customers. In all honesty, it’s not a fair assessment, since “happy” customers don’t tend to write reviews… only the ones who are upset.
But go read any of the agent forums out there. A lot of agents are dissatisfied with Monumental. If you want to know the truth about a company, don’t read the customer reviews. Read the agent reviews.
These are the people who see the inner workings of the company. Glassdoor.com is one such review site offering unbiased reviews from former agents. Most of the reviews are between 3 to 4 stars out of 5. Many clients also listed smoker life insurance ratings as much higher than the competitors.
Most list cons of poor training for new agents, terrible hours, and unrealistic sales quotas. If there’s one thing I’ve learned from speaking to friends in insurance and money manager positions: sales quotas hurt the customer. This is because agents must sell.
When agents must sell, the unfortunate reality is many agents get cornered into a tough situation, where they must produce, and will do anything to make a sell… even recommend products that are not right for the client. Perhaps they will recommend whole life when only term protection is needed.
Many former, and even current career agents also cite “unethical business practices” at Monumental.
If you enjoyed this review and found it to be unbiased, please also see our reviews on Ohio National, as well as the giant Monumental Life Insurance, and leave a comment letting us know your thoughts.
For a life insurance quote you can count on, use our quote form on the right. Note: We are NOT Monumental Life Insurance. This is simply a review of the company. Thank you for interest.
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